Pennybeck Cat Lodge, located in Norwich, Norfolk, offers a comprehensive cat boarding service set in two acres of beautiful surroundings. Open all year round, seven days a week, the lodge provides all heated lodges with outside covered runs, ensuring comfort regardless of the weather. Special features include large family runs and ground floor lodges, catering to various needs and preferences of cat owners and their pets. Visits to the cattery are by appointment only, following specific safety protocols due to COVID-19, with all cats required to be in secure carriers for collection. This ensures a safe and professional environment for both staff and the cats boarded at Pennybeck.
Facility Type
Rural
Admission
Cats
Services
Heated cat pens with covered runs
Multi-cat households are accommodated
Ground-level lodges for older cats
Dietary requirements catered to
Medication can be administered
CCTV in operation
County
About the Facility
Reviews From Customers
We check the web to provide a full picture of each facility, providing examples of positive, neutral and negative reviews where available.
Positive Review
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The care and service offered by Sheila & Trevor to both myself and my cat Bond has been exceptional. Bond had to have a feed tube fitted the day before he was due to stay for a week whilst I was off on holiday. I took him to the cattery and explained the situation and fully expected them to say sorry but feeding him 4 times a day by syringe would be too much and that I would need to take him home and cancel my break. Instead they relished the opportunity to learn a new skill and after I had explained the process and left links to YouTube videos they happily accepted him. On my return they asked me to attend at a feed time so they could demonstrate what they had learnt over the week and help me transition Bond to being feed by me at home. Bond is a Bengal and the vet always says how hard he is to handle so to see him jump up into Trevor's lap to be feed by syringe was truly heart warming and I will always be grateful for the time and effort they were willing to put in to care for him. I couldn't recommend Pennybeck highly enough, true cat people who really do go the extra mile to care for your cat...
Neutral Review
Negative Review
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Very rude and very impolite manner. I called the number outside the office hour, just want to leave a message to ask for the vacancy. But I didn't expect them to pick up the phone.They picked up the phone, without listening a word, being very rude to me and said words like" I don't care about your cats".