Pet Central Hotel for Dogs

Sambourne, Warwickshire, B96 6ES
01527 892164

Facility Type

Rural

Admission

Dogs, Cats

Services

Individually heated kennels
Separate exercise areas
Music played throughout the day
Wide range of dog food stocked

County

About the Facility

Pet Central Hotel offers a ‘home from home’ boarding experience for dogs, ensuring that each pet receives loving care and attention during their stay. Located in a serene setting, the facility is designed to provide all the comforts of home, helping to ease the stress pets might feel when away from their owners. The emphasis on creating a homely environment reflects their commitment to making sure that every dog is comfortable, secure, and happy. This approach, combined with a focus on personalised care, makes Pet Central Hotel an excellent choice for pet owners who want to ensure their dogs are well looked after in a nurturing and friendly atmosphere.

Reviews From Customers

We check the web to provide a full picture of each facility, providing examples of positive, neutral and negative reviews where available.

Positive Review

Charlotte Gill
Charlotte GillGoogle Review
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We have been using this fantastic kennel for around three years. (For day time while at work and also over nights when away.) We have a 5 year old rescue collie who definitely has her quirks but EVERY member of staff is amazing with her. When she started going to kennels she was nervous but she pulls me up the drive to get there. Nigel, Claire and the team know all their dogs extremely well. They even do lovely treats for them such as Christmas dinners, birthday parties or paddling pools in summer! A dog hotel is a much more accurate description! They also do an excellent grooming service and have the expertise to groom even the most anxious dogs. Whenever I collect my dog she’s always smelling beautiful due to a coat conditioning baby powder spray they use- it’s perfect for dogs with sensitive skin too! I HIGHLY RECOMMEND this place to everyone. It is excellent value for money with impeccable staff and they always go above and beyond. A truly one of a kind gem!

Neutral Review

John O'Donnell
John O'DonnellGoogle Review
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Average service. Often feel you are bothering the staff when collecting or dropping off.

Negative Review

Ray Cole
Ray ColeRay Cole
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Really disgusted with service and attitude of staff and especially the manager after my dog was booked in for 4 days while we were away. When he was dropped off, I provided exactly enough food for his stay, and gave instructions to staff on when to feed him and how much to be given (one meal each evening) On collecting him, almost half of the food was still in the container, with a label that the kennels had added stating 2 scoops of food every morning. He was dropped off on a Wednesday morning, so can only presume that he was not fed at all that day and was next fed on Thursday morning. When we asked to speak to the manager, his responses included that my dog had been fed, that he “didn’t look underweight”, the fact that there wasn’t a scoop in the box of food, and that he doesn’t do the feeding, this was the job of the kennel staff. We opened the box of food and my dog wolfed it down immediately which was clear evidence that he hadn’t been fed enough...